Page 25 - One Report Thai Final_ENG_2021

Tycoons Worldwide Group (Thailand) Plc.

demands of the Taiwanese market. The Company's business chain consists of two types of
activities, which are Primary activities and Support activities, in which the roles of the

operating departments in each activity contribute to the organization to create value for
customers through continuous linkages from the beginning to the end of the business chain
as shown in this table.

Primary activities

1. Procurement of raw materials and services to support the production
Procurement of process

production factors 2. Storage of raw materials
3. Raw material inventory management
1. Efficient production and reduced environmental impact
Production
2. Using technology to develop to increase production efficiency

1. Set reasonable and fair prices.
Sales 2. Communicate and provide accurate and complete information about
the use of the product

1. Inventory management
Transportation/Delivery
2. Delivery of goods on time
1. Continuously track the transportation status
After sales activities
2. Customer Satisfaction Assessment

Support activities

1. General administration
Business basic structure 2. Accounting and Finance
3. Business Strategic Planning

Human resource management 1. Recruitment, hiring and human resource development

1. Improvement of technology in production and
Technology development
communication
1. Purchasing, procurement of raw materials, materials,
Sourcing of resources
equipment and machine

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