Page 35 - TYCONS - ANNUAL REPORT 2022
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Tycoons Worldwide Group (Thailand) Plc.
Business value
Stakeholder Participation Needs/Expectations Response
chain
- Sales Customer - Customer satisfaction survey. - Quality products, cheap prices and - Keeping promises or agreements made
- Delivery - Meet with customers to know their delivery on time. with customers.
- After activities needs or provide information on how - Products that are safe to use - Control the product quality to meet the
sell to use the product regularly. not toxic to the environment. standards and meet the requirements
- Open-house for customers to visit the - It has environmental protection and of customers at reasonable prices
company and production process. using resources effectively. according to market mechanisms and
- Open for the complaints through deliver products according to agreements
various communication channels. When there are complaints, take
immediate action to deal with it and don't
do a competition that doesn't fair.
- Consider environmental requirements in
procurement of raw materials and
materials used in production process to
meet the needs of customers to protect
environment and to create customers
satisfaction.
Shareholder - Organize an annual shareholders - Good performance, continuous keep - Implementation as the investment plan.
meeting. growing and stable. - Governance with transparency and
- Prepare annual report. - Transparency in business operations fairness and can be verifiable
- Quarterly performance report. Audit and good corporate governance.
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