Page 61 - One Report Thai Final_ENG_2021

Tycoons Worldwide Group (Thailand) Plc.

3. Treatment of stakeholders

The Company has been formulated the policy of corporate social
responsibility(refer to item 10 corporate social responsibility), we comprehend the
importance of helping and supporting society, community, and maintaining environment
continuously; Tycoons also takes consideration of likely influence to stakeholders, such as
creditor、 stockholders、employees. The community where we belongs, customers,
suppliers, government, societies and nations; we formulate the direction that allowed
employees can participate our corporate social responsibility policy together.

Besides, the company also provides stakeholders with channels for contact, notice,
suggestion, report and complaint. If there are any possible whistle-blowing concerns,
stakeholders can contact the company secretary Mr. Wen, Chun-Feng through below
channels in order for him to report to the Board of Directors. The contact information is as
follows: Tycoons Worldwide Group (Thailand) Public Company Limited (TYCN)
Address: 99 Moo1, Tumbon Nikompattana Amphur Nikompattana, Rayong 21180
Thailand Tel:(033)-658-558 Ext.1301 Fax:(038)- 636-822 E-mail: wen@tycons.com

Guidelines and responsibility to each group of stakeholders are:

SHAREHOLDERS
The Company is committed to create value for all shareholders with fairness by
operating business in compliance with good governance and the Company’s vision
efficiently and treat shareholders with respect and as per the applicable laws and
regulations to maximize benefits and values to shareholders continuously. The Company
shall inform shareholders of correct and complete information, including disclosing such
information in accordance with relevant rules and agreement.

CUSTOMERS
The Company devotes extensive efforts to satisfy our customers in every aspect. It
strives to provide products and services to meet the needs of our customers as well as the
development of quality products and services with warranty and service for the benefit and
satisfaction in terms of quality standards and fair prices. Development of products and
services to meet the diverse needs and quality control, complaints about products and
services, maintain client confidentiality includes not put customer data to generate benefits
are also a return policy if it finds that the product is not quality or inferior.

CREDITORS
The Company strictly complies with the conditions and requirement strictly of both
trade creditors and lender and make timely payment, as well as following the affirmatives
give to the creditors throughout the liable periods and provide information with accuracy,
transparence, equity and fairness.

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